Chris was highly recommended and he exceeded our expectations. He is friendly and personable, yet professional. We told him our concerns and explained what we were after for security and automation. He offered several solutions and told us other options for both security and home automation. Chris took the time to fully explain the different programs and answered all our questions. We had time to make our decisions and Chris responded in a timely manner to our decisions and set a date and time for installation. He arrived on time and finished the project as quoted. Chris set up times to return to train us on the use of the equipment and insure we know the proper operation of the security and automation systems. Follow-up is a weakness in many businesses, but it is a strong point with Chris.