What Our Clients Have To Say

About Our Smart Home Consultations, Installations, & Training

  • TESTIMONIALS

    Chris did a great job of setting up security on our yard so we can keep track of an escapee dog. The technology is great and easy to use.

    Todd Loess
  • TESTIMONIALS

    Chris Hansen, Aptus, brought me and my home into the 21st century in just a couple of hours!! He shared his knowledge about various options for my home in a respectful way. He listened to my concerns as well as my wishes, and he catered his suggestions around those. Chris was able to work with the existing technology in my home to install new and upgraded devices. He also taught me how to use the equipment by demonstrating and then allowing me an opportunity to try it myself while offering guidance. He made sure I felt confident with the equipment before he left. Chris also encouraged me to contact him if I have any problems with the equipment in the future. I highly recommend Aptus for all of your home security and home technology needs!!

    Mary Loeffler
  • TESTIMONIALS

    Chris Hansen did a fantastic job working with us on updating our stereo and home entertainment system plus looking at improvements to our home security. Rather than being tied to a particular product line, he worked with us to customize for our semi rural location, wifi issues and budget. I've never heard of a service that promised to "shop the sales". His installation included training which made the latest technology seem easy, especially when he said to call him if we forgot anything.

    Dave and Kary Beck
  • TESTIMONIALS

    Chris was highly recommended and he exceeded our expectations. He is friendly and personable, yet professional. We told him our concerns and explained what we were after for security and automation. He offered several solutions and told us other options for both security and home automation. Chris took the time to fully explain the different programs and answered all our questions. We had time to make our decisions and Chris responded in a timely manner to our decisions and set a date and time for installation. He arrived on time and finished the project as quoted. Chris set up times to return to train us on the use of the equipment and insure we know the proper operation of the security and automation systems. Follow-up is a weakness in many businesses, but it is a strong point with Chris.

    Merle Cook
  • TESTIMONIALS

    Chris helped me out of a jam with immediate, knowledgeable service. Our existing router was not working and I was in over my head. I called Chris and he was at our house later that afternoon. He set me up with a google mesh system that is working great.
    No internet is not an option with 4 kids in virtual school and Chris delivered an immediate solution that had us back online in a couple of hours.
    I would highly recommend him for any of your networking needs!

    Ben Olsen
  • TESTIMONIALS

    I've been looking on and off for the last year to get a hardwire ethernet run across my drywalled, finished basement. When I first moved in, I had one electrician no-show, one show up and never send me a quote, and one that did send me a quote, but for about twice what I was expecting, and I'd still have to terminate and test all the runs. I was discouraged, so I lived with WiFi for the last year.

    A few weeks ago, I decided to dig into the problem again. I reached out to a well-regarded Madison security and automation company, and after a week of no response, I reached out to a local Facebook group for recommendations. Aptus was recommended, so I called the number and explained what I was looking for.

    Chris got back to me right away, was extremely helpful and knowledgeable, and worked to get things taken care of in days, rather than weeks or months. He was extremely responsive and flexible through the whole estimation and planning process.

    I ended up finding an alternative solution to my issues, but if I ever do plan to go back and wire the house up (or if I need security or automation tech installed beyond my own availabilities), I'll be reaching out to Chris again for help.

    Dave Bendit
  • TESTIMONIALS

    Chris was responsive and knowledgeable to say the least! We contacted him with a question about our ring door bell and some possible cameras. He came the next day with options and materials on hand. We are extremely happy with the work he did and the expertise he shared with us. It’s amazing how just a few cameras can add a great feeling of safety to our home.

    Kate Maselter
  • TESTIMONIALS

    I scheduled a consultation with Chris Hansen of APTUS with a vague idea of what I would even ask him to help me with. In fact, I almost cancelled my appointment. I am so glad I did t cancel. Chris is a wealth of knowledge and is so well versed in all things Smart Home and knows how to bridge the gap with old technology and new, where needed. Chris is professional, patient, helpful and just a very nice person. He presented a great framework of what can be done in my home. I look forward to getting my home and all my systems working as they should.

    Patty Adolphs
  • TESTIMONIALS

    Chris was great to work with on the installation of our video doorbell. He was on-time for the appointment and took the time to walk me through the app and options. We'll definitely come back to Aptus to help us with more smart tech choices and installations in the future.

    Mike & Kristy Schuster
  • TESTIMONIALS

    Chris Hansen helped me set up a MyQ Smart Garage at my home. When a problem arose during installation, Chris was quick on his feet and came up with a solution. His knowledge and professionalism were greatly appreciated.

    Jim Polzin
  • TESTIMONIALS

    Chris was a great individual to work with and is very tech savvy. He delivered and installed my ring doorbell promptly and answered all of my questions. I would recommend anyone thinking of purchasing these devices to work with Chris. Most importantly, to also have him install them properly. 👍👍👍

    Staci Bystol
  • TESTIMONIALS

    Chris was great to work with! He installed the Nest Thermostat and three Nest smoke/Co2 detectors. He is patient and professional. He took time and answer all my questions and walk through the products with me. I will definitely work with him again in the future!

    May Yang
  • TESTIMONIALS

    We have been dealing with Chris Hansen in setting up different devises in our home to make life easier. We are retired presently so we are able to travel more. Because of Chris Hansen's knowledge we now have the ability to operate home devises from our smartphone. Wanting to have more fun in life and not being tied to our home base, we now can be worry free about home IT problems. We highly recommend Chris Hansen for his vast knowledge of IT.

    Jay Hansen
  • TESTIMONIALS

    Two Nest Thermostats from Black Friday sat for almost 2 years. I connected them myself but the air conditioner kept cycling on/off and after talking to Nest, I thought my furnace and AC was not compatible... I talked to Chris at Aptus about my issue, and scheduled to see if he could help. He spent time on the phone with a special Nest Pro team, and found the difficultly to be our Honeywell dual zone system with a Lennox Furnace. Nonetheless, after a couple hours he had both Nests installed and operating just how we needed. I was then able to add them to my Nest app where we control our Cabin Nest. Nothing like the ability to control any thermostat in any home from your phone, and reap the energy savings. We could not have done it without Chris’s determination to make everything work together. Thank you Chris!

    Brad Baker
  • TESTIMONIALS

    Recently my husband and I were having a frustrating time with our respective Yahoo email accounts constantly logging us out every hour. I turned to our tech savvy daughter and when she couldn't find a solution I recalled a neighbor mentioning how helpful Chris is at Aptus. I contacted him and he fixed the issue. I appreciate his knowledgeable assistance and just knowing he can be contacted about tech issues is huge. I highly recommend Aptus.

    S B
  • TESTIMONIALS

    Very responsive and knowledgeable. I installed 3 nest thermostats and had issues with all three. I called and Chris Hansen arrived within 30 minutes and resolved the issue. Affordable, friendly, and knows his business.

    Tony Armstrong
  • TESTIMONIALS

    Chris set my family up with Arlo security cameras and a Ring doorbell. He is super knowledgeable on the connectivity of things. He takes the time to make sure you understand your options and how the technologies work. I give him my highest recommendation.

    Brandon Farrey
  • TESTIMONIALS

    Chris (and his helpers) did a fantastic job, exceeding my expectations. I explained what I was looking for, he offered multiple options to fit my budget. He was able to complete the job and ease my Covid-19 worries, practicing social distancing while he worked. He also explained all the devices and set them up for me. Professional all the way. 5 stars!

    jason hintz
  • TESTIMONIALS

    Chris was extremely helpful in getting several things set up in our home to make it a “smart” home. Without his help, we would have experienced a great deal of frustration. We highly recommend Chris Hansen & his team!

    Georgiana Schwandt
  • TESTIMONIALS

    Highly recommend Aptus and Chris! Customer Service is top-notch. He's a great guy to work with and really works to understand your needs and provide the best solution for you. Very patient with my questions while learning the system, which in our case was easy to learn in the end!  

    Ann Maastricht
  • TESTIMONIALS

    Working with Aptus is a breeze. Chris is transparent with goals and expectations. With Smart Homes, it is a priority to work with a company that will uphold the highest level of integrity, and Aptus meets all of the qualifications. Thank you, Aptus!

    Emily Duffy
  • TESTIMONIALS

    Aptus can save the customer more money than they spend-----not even talking the presence of mind with Security. Save the frustration of DIY home systems and leave "The Driving to Chris" !

    Gary Adreon
  • TESTIMONIALS

    Chris is a pleasure to work with and super friendly! Set up a google doorbell and made it a super simple process. Very happy with the whole process!

    Kelly Starr
  • TESTIMONIALS

    Chris helped get me setup with a nest doorbell, google mini, and myq garage. Very knowledgeable and answered all of my questions. Thanks Chris!

    Crystal
  • TESTIMONIALS

    You are doing yourself a great disservice by not choosing Aptus for your tech needs. First class customer service!

    vossna
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